Please initially report any problems to our
online Service Desk
Suggestions and information about services as well as current information about faults:
Bern University of Applied Sciences
T +41 31 848 33 00
F +41 31 848 48 99
All students, lecturers and staff of Bern University of Applied Sciences BFH are provided with a BFH user account when starting their studies or taking up employment. Their personal user account provides them with access to individual resources and files at any of the BFH sites.
Each user name is unique. Members who need to study or work at different sites can always use the same user name and password, user account, mail inbox and user directory irrespective of where they are. A user account is active until the person in question leaves BFH.
Students are provided with a personal identification code consisting of the first four letters of their surname, the first letter of their first name and a serial number. This identification code is used together with the domain name as the personal e-mail address (identification firstname.lastname@example.org In addition, students have an alias with the domain students.bfh.ch (first name.last email@example.com).
Lecturers and staff members are provided with an identification code consisting of the first and third-last letters of their surnames, the first letter of their first name and a serial number. The identification code can also be used together with the mail domain name as an e-mail address. In addition, lecturers and staff members will have an alias address such as: firstname.surname(possibly a number)@bfh.ch.
BFH members can use their personal identification code for the following:
If you forget your password, the IT support services at your site can set up a new password for you. In this case, please report to the IT support services directly and bring identification with you. Alternatively, submit your request to your secretariat, which will appropriately forward it.